One of the most rapidly evolving industries, telecommunication companies must not only stay competitive by introducing cutting-edge services for end-users, they also face constantly evolving technologies and application standards that vary from continent to continent.

In such an environment, it’s not surprising that telecommunication players are constantly faced with the need to adapt core billing systems to meet higher performance levels and tighter integration between a widening scope of services.

ITS-GBS has worked with telecommunication partners, with a combination of technical and business expertise. We fill the gaps that emerge as new technologies are introduced, adding or modifying systems to meet operators’ business requirements.

For some of our Telco clients, we Web-enabled existing software and built an API CORBA server from ground up with all interfaces to expose the billing system to the firm’s customers, including ATM bill settlement and Web access to account information. We also enabled prepaid subscribers to top-up their account balances online, using voice response, or through a call center, for example, by building an interface to the intelligent network (IN) switches that interfaced with IVRs.