ITS-GBS (Formerly ITSoft) with all its banking experience was subcontracted by ITS to develop from scratch, ‘Switchy’ product to connect ATM Switch to Phoenix Core Banking System. The solution to be implemented on Phoenix Core Banking supports the following:  

• Up to 200 transaction / minute.
• Various ATM's and Point of sales Transactions  (Withdrawals,  
  Deposits , Transfer, Balance Inquiry, ATM Mini Statement , Sale,   
  Refund, Authorization).
• Both ISO 8583 – 93 & 87 Standards.
• Online Interface to Core Banking.
• Different Core Banking processing Modes (Normal and Over  
  night).
• Full Parameterized Transactions Control over Passing ATM
  Switch  Transaction to core banking.
• Parameterized Setup to cope Every Bank System Administration
  Business requirements.
• Parameterized Charges Module.
• Powerful monitoring & management transaction Log to trace
  every transaction.
• Full support for HP UX and Sun Solaris Platforms, full support for
  All Phoenix Core Banking System releases.  

The challenge is that there are many Switches Providers around the world (CSF, HPS, EURONET, EBC,). Some of them have interfaces to connect to Phoenix Core Banking System, and some of them do not.

The challenge was to provide Interface to Core Banking that supports all Switch providers over different versions of ISO 8583, supports various ATM's & POS Transactions, converts ISO 8583 to Core Banking third Party Application Support that provides the latest features available in Core Banking System .
 
With in depth knowledge and experience, the ITS-GBS (Formerly ITSoft) team was able to achieve the mission successfully in three months and used state-of-the-art technologies where it used C++ in a mix of ESQL Platform.  

Four different banks are currently running ‘Switchy ’: KFH (Kuwait Finance House- Malaysia), Arab Bank for Investment and Foreign Trade-UAE, BLOM Bank-Egypt, CACB (Cooperative & Agricultural Credit Bank-Yemen). The clients were extremely proud of the new solution. 

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ITS-GBS (Formerly ITSoft) introduces ‘Trade Wind Middle East’ new release for three different banks within eight month. 

Three different banks: KREB (Kuwait Real Estate Bank), IBK (Industry Bank of Kuwait), and QIB (Qatar Islamic Bank) were already using the trade finance system ‘TradeWind.’ However, the banks required a huge number of modifications, on the ‘TradeWind’ in order to fit better with the bank’s processes.  

ITS-GBS (Formerly ITSoft) was subcontracted to handle the overall development cycle starting from the BRS (business requirement specification), sizing estimation, FRD( function requirement specification),DDS(detailed design specification), technical coding to testing(including function test and system test). 

Executing a separate release for every bank, each covering different functionality costs, required a lot of time and effort to gather information. The challenge that faced ITS-GBS (Formerly ITSoft) was to execute one release for different commercial and Islamic banks and on top of that to prove and demonstrate better performance and quality. 

Although it is considered ITS-GBS's (Formerly ITSoft) first time to execute one release, ITS-GBS (Formerly ITSoft) managed to finish all the required customizations within eight months according to the required deadline, using state-of-the-art technologies Centura and Waterfall in a mix with Sybase 12.5.

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ITS-GBS (Formerly ITSoft) introduces new banking services to the Bahraini financial institutions 

Benefit Company "Bahrain Electronic Network for Financial Transactions" decided to establish a credit reference bureau in Bahrain to serve all the Bahraini banks and financial institutions working within Bahrain. The challenge was to introduce the bureau concept to the market in an easy, rich, multilingual and secured application. 

ITS-GBS (Formerly ITSoft) was subcontracted to initialize a phase of study and analysis of business requirements on the customer’s site, and used state-of-the-art technologies where it used .Net / Oracle platforms in a mix of one of the greatest interfaces and Databases in the IT arena. ITS-GBS (Formerly ITSoft) created, from scratch, a thin client web credit bureau system with all the basic credit bureau system and powerful reporting module. The system utilized all web features and security to connect the financial institutions together in a transparent credit virtual organization. 

Today, almost all the major financial institutions in Bahrain are part of the credit bureau system society. 

ITS-GBS's (Formerly ITSoft) highly qualified team managed to finish the project in six months. Upon the delivery and proper functioning; Benefit Company sent numerous "Thank You" letters to ITS-GBS (Formerly ITSoft). Furthermore, Benefit Company requested an additional release.